Support Topics:

blue dot Frequently Asked Questions

blue dot Resend Registration
or Update Codes

blue dot How to Reinstall the Software

red dotGet the Latest

red dot Send a Message to Customer Support

red dot Update Contact Information

We're happy to help you with your questions about Postage $aver products or about bulk mailing. You can also use this page to update your contact information in our records. Please use the form below to send us your questions, requests or updates.

If you are a registered user, and you need:
  • your registration codes, or,
  • the current update code, or,
  • instructions for installing our software on a new computer, or downloading a replacement copy,
you can have that information sent to you without submitting a help request. Instead, please see our resend codes page to have that information sent to you instantly and automatically.

We usually answer questions within one business day. But, you may not need to wait for an answer at all. Here are some resources that may have your answer:

red dotCheck out our Frequent Questions page for helpful information that may answer your question.

red dotFor help with bulk mailing, our Bulk Mail 101 pages will take you from novice to expert in a few short minutes.

red dotEach of our products has a detailed user guide. You can download a copy from the product page (in the menu at the top of this screen). Or, if you already have the software, just run it and click on the Instructions/Help menu.

If you're still stumped, or just don't want to dig for your answer, we welcome your questions. Just fill out the form below and let us know how we can help.

For questions, other requests, or to update your contact information, please enter the following information:
(* indicates a required field)

* Name:

* Current E-Mail Address:

If this is a technical question, please also answer the following questions:

Which product:

Computer Type:

What kind of mailing list file are you using?:

* Question, Request or Update:

If you need us to change your contact information, please use the "Question, Request or Update" space to tell us your old contact information and your new information. Thanks!