We're happy to help you with your questions about Postage $aver products or about bulk mailing. Please use the form below to send us your questions. You can also use this form to update your contact information in our records.

If you are a registered user and need your registration codes, the current update code, or instructions for downloading a replacement copy of our software, please see our Resend Codes page to have that information resent automatically. You do not need to wait for our personal response.

Please note that the update code changes with each update. If you are being told that your update code is incorrect, you probably are using the code you were originally sent, rather than the current code, or you are using the current code with an obsolete version. Please go to Resend Codes to have the current codes and download instructions automatically resent.

While we try to answer all questions within one business day, you may not need to wait for an answer at all. Check out our Frequent Questions page for helpful information that may answer your question.

Or, if you are new to bulk mailing, or just need a review of sorting or barcoding, our Bulk Mail 101 pages will take you from novice to expert in a few short minutes.

There are also detailed instructions in the Instructions/Help file that is included with of our software products. To find the Instructions/Help file, start the product and look in the product's main menu bar. The file is included in the free demo versions of the software as well, so you can get all the information you need before you buy.

If you've looked at all of those resources and are still stumped, we welcome your questions. Just fill out the following form and let us know how we can help.

Please enter the following information: * = required field

* Name:

* E-Mail Address:

Which product: Select One Postage $aver Pro Postage $aver Lite Smart Barcoder Secret Barcoder Ring Smartbars12 Barcode Font

If this is a technical question, please also answer the next two questions: Computer Type and Operating System: Select One Windows 7 Windows Vista Windows XP or other Macintosh OS 10.5 Macintosh OS X other than 10.5 Macintosh OS 9 or earlier

What kind of mailing list file are you using?: Select One Excel Access Comma-separated Text (.csv) Tab-separated Text (.txt) Filemaker Pro Other (Please tell us what kind in your question below.)

* Question:

L. Scott Hochberg Consulting Services
6000 Reims #2605
Houston, Texas 77036-3052
phone: 713-334-5274
fax: 832-201-0632
Click here to send us e-mail